Home Health Serivices
Home Health Serivices
Non Discrimination
Medicall Home Health Services, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Medicall Home Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Medicall Home Health Services
If you need these services, contact Medicall Home Health Services, Anna Mugisha, Civil Rights Coordinator.
If you believe that Medicall Home Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Anna Mugisha, Civil Rights Coordinator, 320 Cheyenne Trl, Keller TX 76248. Phone: (817) 380-1735, Fax: (817) 439-6794, Email: admindesk@medicallhha.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Anna Mugisha, Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
Phone: 1-800-368-1019 or 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Above information for top 15 languages spoken in Texas is taken from Office of Civil Rights list of the top 15 languages spoken by individuals with LEP in each State, the District of Columbia, and each U.S. Territory. U.S. Dep’t of Health & Human Servs., Office for Civil Rights, Estimates of at Least the Top 15 Language Spoken by Individuals with LEP for the 50 States, the District of Columbia, and the U.S. Territories, Aug. 2016, http://www.hhs.gov/sites/default/files/resources-for-covered-entities-top-15-languages-list.pdf. These estimates are accompanied by Frequently Asked Questions that provide information about the data sources and methodology OCR used to compile its list. See http://www.hhs.gov/civil-rights/for-individuals/section-1557/1557faqs/top15-languages/index.html. Section 1557 covered entities that are subject to the tagline requirements under 45 C.F.R. § 155.205(c)(2)(iii)(A) may also use the HHS Centers for Medicare & Medicaid Services’ Center for Consumer Information and Insurance Oversight’s Top 15 Non-English Languages by State at https://www.cms.gov/CCIIO/Resources/Regulations-andGuidance/Downloads/Appendix-A-Top-15.pdf, which accompanies explanatory guidance. See Guidance and Population Data for Exchanges, Qualified Health Plan Issuers, and Web-Brokers to Ensure Meaningful Access by Limited-English Proficient Speakers Under 45 CFR 155.205(c) and 156.250 (Mar. 30, 2016), https://www.cms.gov/CCIIO/Resources/Regulations-and-Guidance/Downloads/Language-access-guidance.pdf.